Privacy Policy Kode4D — Your Data Fully Protected

Kode4D ("we", "Platform" or "Kode4D") operates under the domain kode4d.click and provides online betting services to players in Malaysia. We understand that your trust in us goes beyond the security of your funds — it also extends to how we handle the personal information you entrust to us.

This Privacy Policy is prepared in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in data protection. It applies to all users who access the Kode4D platform via website or mobile app, regardless of location or device used.

We believe transparency is the foundation of trust. This policy is written in clear, plain language — not complex legal jargon — so every Malaysian player can genuinely understand what happens to their data at Kode4D.

Kode4D collects data in two main categories — data you provide directly to us, and data collected automatically when you use our platform.

Data You Provide Directly:

• Full name as shown on your identity document.
• An active Malaysian mobile phone number.
• A valid email address.
• Date of birth and identity details (when verification is required).
• Payment method information — Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, or FPX (Maybank2u / CIMB Clicks).
• A copy of your identity document (MyKad) and bank statement when requested for verification.

Automatically Collected Data:

Kode4D uses the data we collect solely for legitimate and necessary purposes in delivering our services to you. The following are the primary purposes for which your data is used:

• Account Management — registering, verifying your identity, and managing your player account.
• Financial Transaction Processing — processes deposits via Touch 'n Go, GrabPay, DuitNow, or FPX, and withdrawals to your account.
• Fraud Prevention & AML — detecting and investigating suspicious activity to protect legitimate players and the platform's finances.
• Customer Support — resolving your enquiries, complaints, and support requests.
• Personalised Experience — understanding your gaming preferences so we can provide relevant recommendations.
• VIP Programme — calculating VIP points, tracking tier progress, and awarding the correct benefits to eligible members.
• Legal Compliance — fulfilling reporting obligations required under applicable Malaysian law.
• Platform Improvements — analyses usage patterns to improve overall performance, security, and user experience.

Kode4D processes your personal data on the basis of one or more of the following legal grounds, in accordance with Malaysia's Personal Data Protection Act 2010:

• Contractual Fulfilment — processing required to deliver the services you have requested, such as managing your account and processing your financial transactions.
• Legal Obligations — processing required to comply with Malaysian legal obligations, including AML requirements and financial reporting.
• Legitimate Interests — processing for fraud prevention, platform security, and service improvement purposes, provided it does not override your fundamental rights.
• Your Consent — for marketing communications and optional data use, we only process with your explicit consent, which you may withdraw at any time.

Kode4D does not sell, rent, or share your personal data with third parties for their own marketing purposes. However, there are limited situations where data sharing is necessary to provide services to you:

• Payment Providers — Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, and FPX receive only the minimum transaction data required to process your deposits and withdrawals. These providers are governed by their own privacy policies and security standards.
• Technical Service Providers — trusted IT infrastructure providers who assist in operating and maintaining the Kode4D platform, bound by strict confidentiality agreements.
• Competent Authority — when required by Malaysian law or a court order, Kode4D will disclose data to the relevant authorities.
• Fraud Investigation — in cases involving fraud, money laundering, or financial crime, we may share the necessary data with the relevant authorities.

Kode4D retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by Malaysian law. The following are our data retention guidelines:

• Active Account Data — retained for as long as your account remains active on Kode4D.
• Financial Transaction Data — retained for 7 years from the transaction date, in line with Malaysian financial legal requirements.
• Activity Log Data — retained for 24 months for security and investigation purposes.
• Identity Verification Data — retained for 5 years after account closure for AML compliance.
• Support Communication Data — retained for 2 years after case resolution.

Once data is no longer needed and the required retention period has elapsed, Kode4D will securely delete or anonymise it using appropriate data disposal procedures. Anonymised data that can no longer be linked to any individual may be retained for aggregate statistical analysis purposes.

Kode4D continuously invests in technical and organizational security measures to protect your data. Key measures we have in place include:

• 256-bit SSL/TLS Encryption for all communications between your device and our servers.
• Data encryption at rest for sensitive information such as payment details and identity documents.
• Two-factor authentication (2FA) available for account login as an additional layer of security.
• Real-time threat monitoring by Kode4D's IT security team, 24 hours a day.
• Penetration testing periodically by independent security experts to identify and address vulnerabilities.
• Role-based access control ensuring staff can only access data relevant to their responsibilities.
• Privacy and security training mandatory for all Kode4D staff.

Under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding your personal data held by kode4d. We are committed to making it easy for you to exercise these rights:

Kode4D uses cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you access our website.

Types of cookies we use:

• Essential Cookies — required for core platform functions such as login sessions, account security, and bet slip management. These cookies cannot be disabled without affecting platform functionality.
• Preference Cookies — storing your personal settings such as preferred language, display theme, and dashboard configuration. This helps Kode4D remember your preferences between sessions.
• Analytics Cookies — collects anonymised usage data to help us understand how players use the platform and improve the overall user experience.
• Session Cookies — stored temporarily during your active session and automatically deleted when you close your browser.

You can control and manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of the Kode4D platform. Kode4D does not use cookies to track your activity on other websites outside our platform.

Kode4D reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or technological developments. Each new version will display an updated "Last Updated" date at the top of this page.

For material changes — that is, changes that significantly alter how we use or protect your data — Kode4D will notify you via an in-platform notification or email at least 14 days before the changes take effect. This gives you sufficient time to review the changes and make an informed decision.

Continued use of the Kode4D platform after a policy change takes effect constitutes acceptance of the updated Privacy Policy. If you do not agree with the changes, you have the right to close your account before the effective date.